In Realtyna, we strive our customers satisfaction and success in using our solutions. Providing a dedicated support team, webmasters and professional products, our team always tries to help with fulfilling any outcome our customers request.
In the event a customer would like to refund a product or cancel an order, we would be gladly issuing a refund based on the refund terms and regulations mentioned in the following page.
The refund requests are accepted only up to 30 days from purchase date.
Refund, has several accounting processes that we have to go through. Therefore, the request takes time from our side to process, and the timeframes of issuing the refund are different:
There are different kind of projects; one requires only installation while the other may require integration and development.
Considering that for projects we will have to allocate time and resources, the refund amounts are various.
We hope everything goes fine with your website. In any event, if you would like to request a refund, you may send your request, considering and confirming the above items through the page below: