5 Star - 95%
4 Star - 4%
3 Star - 0%
2 Star - 0%
1 Star - 1%
98,4% Overall Satisfaction Rating
Based on 6,172 ratings from actual customers
Based on 405 reviews
See All Reviews
17:08 29 Apr 22
Great product with Excellent support. Alfred went above and beyond on my project. Site with RETS integration looks exactly as imagined.
19:10 16 Apr 22
They have done a great job helping us and our clients out with any support issues needed.
16:01 11 Apr 22
Had a great experience working with the support team. They were quick to get IDX data flowing to my website and as the data was importing, they closely monitored and corrected the data stream as... necessary. Very responsive and super fast to fix issues to resolution.read more
19:48 11 Mar 22
The folks who work here are great. They helped us a great deal in setting up our website to work with our MLS and did an amazing job in getting the site to be where we needed it to be. The team is... always responsive and quick in providing solutions! Very nice company to work with!read more
19:30 14 Feb 22
I had an issue with the database which I could not resolve. Within an hour of contacting support the issue was fixed. I was blown away with the rapid response and friendliness of the Realtyna team.... If I could give 6 stars I would. Great plugin with a great team behind it.read more
19:26 14 Jan 22
Working with Alfred was great! He got back to me within an hour and gave step by step instructions (including screenshots) that walked me through exactly what I needed to do to resolve my problem. I... love how quickly Realtyna support responds! Thank you again Alfred!read more
Sergio Velazquez Lopez
21:29 01 Dec 21
Very great software and support, special thanks to Aiden who solve the issues very quick and provide feedback to have better practices.
14:18 29 Nov 21
Kian, Ray and the rest of the support & installation team were very responsive and executed my wishes in a timely and efficient manner. I highly recommend Realtyna.
00:23 26 Oct 21
The team helped us out tremendously on our first real estate site. They helped get the listings on the site and to match it all with the pre-installed theme we were using and to get set up with the... Google maps. But what I like most is how much they have assisted us after the site has been completed. I can send an email and Adeline was always there to help. We really appreciate the great customer service.read more
16:20 15 Oct 21
Kian is the BEST! Patient and highly competent, solved all my longstanding issues with a great attitude. Thank you!
Texas Global Services
20:34 28 Sep 21
Installed this for a vacation rental client and I'm a Divi guy. They helped me with the Elementor side of the programming and even did some of it themselves. The product is amazing and their support... is on the money. Can't recommend them enough.read more
16:25 15 Sep 21
Outstanding customer support! Realtyna has been quick and responsive with every 'custom' design request we have had through our affiliates.
16:10 25 Aug 21
Best support always given. Never fail to amaze me. Thanks Realtyna!
13:57 29 Jul 21
We used Realtyna for building a new website. I must say that I am very impressed by their support. Always comes back within short time, and always follow-up on suggestions / messages send. THANKS for... all assistance offered!read more
17:08 28 Jul 21
Unreal client support on a product that just works. Use them. Don't play around with anything else on WordPress for listings. They are quick, smart, and just get the job done. I promise you will... not regret this decision.read more
18:02 07 Jul 21
We used Realtyna for one of our client's websites and our experience was great! Ray with support kept us updated throughout the whole process and was very helpful. It was so nice to know that he was... taking care of everything and had it all under control. I would definitely use them again or recommend them to others in the future!read more
17:36 30 Jun 21
One of the best support, if not the best, I experienced. It was very responsive and issue was solved quickly. A great plugin that offers a lot of flexibility and easy to work with. A big win win.
18:43 22 Jun 21
I've been using Realtyna for a few years for my real estate company. I have a very specific niche that I am focusing on in Alberta, Canada. They had to custom build the listings into the website and... the IDX was recently changed over. I worked really closely with Samuel to get everything figured out. It took a few weeks to get perfect, but now that everything is running smoothly, I'm very pleased with working with everyone here trying to make it work for me and my team. I would highly recommend if you are a real estate agent and looking for a custom organic website - I am paying a fraction of what my other websites are running with.read more
16:45 22 Jun 21
Great customer support - they respond and implement quickly, and are courteous and professional. I worked specifically with Adaline, and highly recommend her for both customer support and product... implementation. She was able to help me set up my website and answered all my questions in a timely manner.read more
19:05 29 Apr 21
Realtyna's team is incredible! They went above and beyond to answer all of my questions and tweak the design to fit with our site design. I'm super happy with the way the site looks and functions,... and can't say enough about how great their customer service is. I worked mostly with Marvin and Ray to get everything set up and they were both fantastic to work with, very knowledgeable, helpful, kind, and patient. I would highly reccomend Realtyna!read more
16:25 09 Mar 21
REALTYNA has a very strong support concept and team. During the first few days, we had contact with sales- and some support-employees, who made it much easier for us to get started with the Core... product and various modules. The employees react extremely quickly, professionally. Always very friendly and helpful. Really impressive.read more
16:51 25 Feb 21
An impressive and knowledgeable team. They offer great support to their clients and are super at explaining things in a manner that is not too technical. Specifically Adaline, our account manager has... been wonderful and is always patient and happy to help!read more
22:06 30 Jan 21
I´m super impressed of the excellent support! Always there to help and easy to get in touch with. Realtyna are role models for how a support should work. If you want to build a website for real... estate business, there is no better alternative! Thank you Addy and Adaline!read more
17:54 12 Jan 21
Yesterday, unfortunately, a client's website, that's hosted with Realtyna was hacked. I was very impressed with how quickly all was taken care of and restored. Excellent and quick customer service.... Thank you!read more
19:33 24 Nov 20
Really a fantastic plugin and with a professional, effective and tremendously fast technical support service. Always ready to help and answer any questions. I am very happy and happy with all the... help received. I recommend it without a doubt.read more
14:34 30 Sep 20
Really impressed with the product and support team (Patrick and Mia). Getting custom work done to a plugin can sometimes be a little bit stressful but the team really looked after me and the end... result is exactly what was needed. Thank you 🙂read more
17:17 24 Sep 20
The staff is amazing - it really is great to finally know there is a service that allows us developers to tailor this MLS experience for our clients. Instead of giving Boomtown all the realty... business! Product is super functional and lightweight on server resources- which is super important!read more
06:28 22 Sep 20
This a great plugin, even for commercial property, as the fields can be customized and their support team are able to give you all the assistance you need to ensure your site comes out the way you... want it. Highly recommend.read more
Kevin Jamali | KRP
10:32 13 Sep 20
Samuel has been great, very quick and knowledgeable, thanks for your help
19:56 27 Aug 20
Realtyna deserves 10 stars! I've been working with them to create a real estate website for my client and they are the most responsive and helpful customer support I've ever dealt with. I primarily... work with Sylvia, since she was my main point of contact, and she's been absolutely wonderful to deal with. Always very timely responses and support. The product itself is great. It's so nice to have a product where you are in control and not just where you are being provided an iframe like other idx providers. Highly recommend Realtyna and their real estate products.read more
00:47 27 Aug 20
Very accommodating for making your experience nice. They try to listen to what you want and advise of the best solution for you.
18:02 26 Aug 20
I am truly impressed by Realtyna! I have learned quit-a-bit about the customer experience from this company. Everyone I have dealt with have been amazing. They hire the right people for their company... and it shows in how they treat you as a client. I have been really impress by Patrick T. When I contact him, he is very professional and he always gets the job done for me. Patrick has a great combination of technical knowledge and a he know how to treat clients. That is really hard to find that combination. I have sent numerous change requests and they get back to me with a price and time frame quickly. They keep me informed throughout the process and make sure I am happy with the result. I am highly impress with this company and the people that work here. I would also like to give a shout out to Mia, she has been great as well. There are a few others that I cannot name as well that have done a great job! They deserve 5+ stars!read more
00:27 22 Aug 20
I can write an essay about how great they are at Realtyna. Their products are amazing but what I love the most is the staff. EVERYONE IS AMAZING! I truly thank Amy, Natan, Leo, John, Dwight, Addy,... since without them I would had quit long time ago as I have done with many other projects.They are all awesome, very professional and always willing to help. My website has required a lot of attention and they have been very patient with me and my project which I truly appreciate since I am not expert. I recommend this company and the products 100%They know what they are doing and it is true that you get what you pay for. I am getting a fantastic website exactly how I needed it. Worth every penny.read more
Clayton C. Butler
17:06 20 Aug 20
Everyone at Realtyna has been great to work with, from the sales team to tech support. Marvin and Saul have been very helpful with fixing some issues. WPL Pro is a fantastic product.
18:33 07 Aug 20
Great support! Great product! Runs smoothly and highly customizable.
World Famous Marketing
20:20 29 Jul 20
Amy is a fantastic person and I love her so much. I will be working with this company on a lot of projects in coming time. Love you all for whatever you have done for me and my company. God bless you... all 🙂read more
17:54 25 Jun 20
I have nothing but great things to say about this company. The product wasn't actually a fit for my needs, but I really wish it had been because it was such a pleasure dealing with these folks. They... set things up for me and helped when I was stuck (on a holiday weekend!). There are also lots of great videos online for their product. This is a very professional company who knows how important good customer service is. I'm hoping that I can deal with them again in the future. 🙂read more
09:21 05 Jun 20
Thank you Tonya N. from the UI Department for pointing me in the right direction in order to have the Image Titles and Descriptions show up in the front-end. The fact that they are only supported in... the pshow_modern layout was the answer I was looking for.Thanks again for the guidance, that was exactly what I was looking for.read more
Osama Ahmed Farooqi
01:41 23 May 20
The best and most advanced, flexible and professional complete solution for software real estate and property portal websites. Being a customer for the last 9 years, I can guarantee the wonderful and... cooperative support helps everyone achieve their desired requirements. Recommended for anyone who does not wants to waste time checking other software.read more
21:54 22 May 20
Saul did a great job in helping me solve a few issues I had. I am very happy with the service.
23:56 12 May 20
Marvin and Saul have been amazing to work with. They’re super responsive and available whenever I need them. Can’t say enough about Realtyna!
18:32 07 May 20
Excellent service. They really make the setup process smooth. Thanks Ray!
00:34 14 Apr 20
This is a very powerful and useful plugin! The support team is also unreal and will attend to your needs quick!
13:20 03 Apr 20
Amazing support! They've helped me set up everything fast & easy. 10/10
23:38 03 Mar 20
Realtyna has amazing support!Prompt replies, fast solutions. Definitely Recommend their plugin it's so easy and flexible as well. Thank you Saul!
00:32 14 Feb 20
Amy Edler was simply amazing.. helping me get started and going the entire long process and trust me, i couldnt stand myself for long but she remain patient guiding and directing me until she... eventually got into the fold. Thanks for your immense service. Really appreciateread more
23:03 12 Feb 20
The best product available for Real estate Business website, with the economical price point & awesome support. Highly recommend it for anyone looking for Real Estate Business Website. They have both... Free & Paid (Pro Version) of the Plugin & I started with the Free & upgraded to Pro. Just one suggestion for the team, is to have more content on the Knowledge Base.Update on Feb 2020, After more than 2 years of using their service, the support & product has been one of the best out there. Have been receiving prompt response, perfect solutions & great support. Great going guys.read more
10:12 01 Feb 20
I have used the Realtyna WPL plugin for the first time at a customer. There first the free basic version. It offers an astonishing scope, which is definitely not common for a free version.While... using it I encountered problems with several modules and contacted the support. I was helped quickly and very competently, far beyond the usual standard phrases known elsewhere.In this context I would like to say a very special thanks to James from support. Very friendly, competent, and just the fact that you keep the same contact person for the course of the ticket makes it twice as pleasant. For future customer projects I will definitely recommend this company again!Because, many companies produce good products, with more or less large volumes - but what is important to me is how the provider deals with the customer and the request in problem situations. And here Realtyna and James convinced me completely.Many thanks!read more
13:45 14 Jan 20
I like this plugin for its flexibility - you can really make it as simple or as feature rich as you want it - I've had some trouble with various plug-in conflicts - however, their support team is... pretty responsive and have been able to fix every conflict that has come up and I really appreciate and value that. Given that this is a free plug-in, the support is top-notch - can't say I've had the same experience with other plugins - so this is why I give them 5-stars.read more
15:08 08 Jan 20
A really useful plugin. The team is very involved in solving problems. 10+
00:36 18 Dec 19
FIVE STARS! Amazing support and help even for users of free version of WPL. Realtyna has a great plugins, team and software. I want to thank especially to Amy Elder, customer support representative... who is helping me with all the questions that I have in timely manner. Recommend them to everyone:)read more
23:25 29 Nov 19
Amazing Service! I'd highly recommend working with them as they have helped my real estate career take off with an awesome well-ranking website.
22:14 21 Nov 19
I was in touch with support team for some issues in my website and they solve everything for me. James was an excellent problem solver. I recommend Realtyna for every real estate company.
Tien D. Nguyen
00:41 17 Nov 19
Realtyna brings many solutions for my multipurpose website. In my opinion, Realtyna is the best choice for creating a real estate website.
The Brokerage of New England
17:38 27 Oct 19
Ray and the REALTYNA team has been wonderful to work with. Experienced, professional and responsive. We were informed of progress at all times. Thank you for all you’ve done for us, we are grateful... for your expertise and professionalism!read more
14:05 23 Aug 19
Owen from Support was fantastic to deal with. We had an issue where some of the properties were not pulling in and price changes not going through. Owen quickly handled our concern and kept us up to... speed the entire way through the fix.read more
19:24 02 Aug 19
A breath of fresh air. I this is what all company needs. 5 star service don't take my word for it. Give them a try. Amy thank you very much..
14:13 19 Jul 19
I can't say enough good things about the team at Realtyna. Addy M. has been thorough from the start and their tech , Ray, got us over the hump as we bettered our Real Estate presence on a newly... configured robust server. The app is rock solid across the web. I highly recommend their Real Estate intergration solution and their excellent team.read more
00:00 18 Jul 19
I am currently developing a site for a client, We needed a way to showcase their properties in a more modern and flexible way. I did lots of research and decided that Realtyna, fit everything we... were looking for and more. I am SO happy we went with Realtyna! Not only does it flow seamlessly with the theme that we have but the support from them is absolutely top notch and FAST!! James was a huge help! I will defiantly be using them for any future Real Estate project I'm involved with!read more
23:59 15 Jul 19
The Realtyna team has been amazingly responsive. Addy and Saul have been wonderful to work with. When we purchased the software I was not expecting the level of support that came with it. They have... managed the installation and setup with great speed and follow-up.Update 9/23/2020 - Just an update, the Realtyna team is still awesome. Their support team is easy to get a hold of and quick to address issues. This is the first WPL site I've developed and I feel confident I would do it again when I know Amy, Mia, Saul and the rest are available when I run into something.read more
04:17 20 Jun 19
Wow wow wow - this is an amazing plugin and it works perfectly. And the support team was truly amazing when I had questions. Thank you so much James from the support team - you really helped me and... you did it in record time.read more
Ana Maria Flaque
23:17 12 Jun 19
Realtyna is an amazing software, it has a learning curve but the support team is really nice and help you out with all your question and issues. I specially received an amazing support from James H.... he has been extremely patient and helpful! Thank you so much for all the help!read more
18:24 27 May 19
Working with Realtyna has been a true pleasure. They have been flexible and attentive. Communications from Thomas have been to the point and timely throughout. I've worked with many developers,... and Realtyna is top tier. Absolutely recommend.read more
Infinite Banking Concept
14:10 27 May 19
I am really amazed and pleasantly surprised at the excellent response time and high levels of professional technical support! Realtyna has helped me configure and improve my website from the very... start. I HIGHLY recommend using this company !! - John H. / USAread more
16:06 21 May 19
Amy, Thomas, Tonya and all the Realtyna Team are an excellent team to work with. It is a pleasure to work with all of them and i truly recommend their service. Consistency of their support is one of... their best qualities. The technology is great, i will continue to work with them in the near future. Overall great products and great service.read more
20:47 17 May 19
Thank you James for being so quick in your support replies. I really appreciate your work.
00:59 24 Apr 19
Realtyna has been great throughout the process of sales and support. The technology is solid and cost competitive. During website setup, their support personal was in constant contact (thanks Saul)... making sure everything was working. Very satisfied I chose this solution.read more
21:38 05 Apr 19
Working with Mark at RealtyNa has been good. Mark understood each of our requirements and delivered the correct resolutions. Thanks Mark..
Alfonso Perez-Verdia Ochoa
15:12 28 Mar 19
I am in the process of developing a site for a client with Realtyna, and so far the experience has been great and the support team was amazing. We are already planning to use Realtyna for an other... Real Estate project we will start for a client soon.Thank you for the prompt support and willingness to help.read more
Rental Property Managers
05:44 27 Mar 19
James, Thank you so much! My website is in the development phase, and I ran into many issue that I couldn't solve, and send many questions to Realtyna support. James and his team are always helpful,... patient and prompt response, and helped me to resolve all one by one. I truly appreciate your quick response and all of your help.read more
01:20 15 Feb 19
Realtyna is an incredible company with an amazing support team. That's what truly makes it shine. Thomas and the team have been integral to our website's success, and I can't imagine working with... anyone more professional, responsive and understanding. Thomas replied to my emails in the evenings and on weekends AND DURING THE WEEK- who does that? The level of responsiveness and communication is impressive! This company truly cares about your success and your website, and I would highly recommend it to anyone who wants to elevate their real estate business. We are truly grateful for all the support and help provided. In the last 15 years, this has been the only company that provided such a high level of support and stood behind their product. Thank you for all that you do.read more
21:04 28 Jan 19
I've had the opportunity to work with the Realtyna team both before the purchase and after. The knowledge, patience and due diligence the team has shown in responding to every one of my inquiries as... we work through issues wholly unrelated to their product or efforts is outstanding. If you're thinking about purchasing any of Realtyna's products or services, don't hesitate–you won't regret it!read more
01:56 26 Jan 19
Great service and product! I highly recommend it! Very responsive for all the questions that I have. Thank you!
15:21 03 Jan 19
Solid software, excellent support. Owen was quick to reply by email or phone. His responses were always thorough and organized. Having used other less-flexible RETS offerings, I was very pleased with... the solutions-oriented service that helped to get things acting and looking the way my client expected. Knowing that I had access to a designated and knowledgable support person while I was developing the website was a comfort and definitely enhanced the end result. I would recommend Realtyna.read more
22:29 20 Dec 18
I have been working with them for the past two years. What a fabulous system, support and a bunch folks here. Super fast to respond to support tickets. I will continue working them and utilising... technology for my business. Amy, Owen, Tonya and the rest of the team, you guys are great.read more
18:45 18 Dec 18
Addy, Amy, Tonya, and the team at RealtyNA have been doing an excellent job on our project. They are much faster to respond than most developers I've worked with in the past. It's been a pleasure... working with you.read more
20:24 29 Nov 18
Tech support resolved my issue fast and in one reply.
23:11 26 Oct 18
I have been working with Realtyna for a couple of months. At this point, I am very happy with their product and their professionalism. I am writing this review as a web designer who has helped a real... estate agency revamp their website and am pushing forward with them in improving their online presence. I have been the sole person in contact with Realtyna during this process. I LOVE the foundation of their platform and the direction they have taken with it. It became a little bit challenging to communicate via email about our specific needs, but it was in the end handled professionally and the mission was accomplished! Their knowledgebase is a little less informative than I prefer, making it so I have to reach out to them more often than I have had to with other program companies (typically I can troubleshoot very well by doing online research), but their professionalism & willingness to promptly assist made it all work out just fine. All in all, I highly recommend Realtyna if you have technical skills yourself or have someone for hire to assist you. Great product, great customer service, great tech support!read more
19:42 13 Sep 18
The Realtyna team has been great to work with. They are one of the few service providers of this nature that actually have a phone number and customer service in place. As a web designer, this is a... high priority for me in order to ensure my clients' satisfaction. The Realtyna team answered all my pre-sales questions over multiple phone calls and had everything I needed set up quickly upon purchase. Their platform is intuitive and in cases where I do need help, they are there. A+ company, product and customer service! Thank you Owen and Amy for all your follow up support and the rest of the team who assisted in this process.read more
09:20 04 May 18
I appreciate a help of the team, Howard R. and Diana M. personaly. They helped me to solve a problem with my WPL website fast and quality.